Qllite Technical Support & Knowledge Base

Yes. Every Qllite running man exit sign, emergency battery unit, and combo unit is cUL listed and fully certified to CSA C22.2 No.141-15 standards. They are also C860 listed and meet all National Building Code of Canada (NBC) requirements for commercial, institutional, and industrial installations.

Qllite units actually exceed the standard industry requirements. While the National Building Code of Canada (NBC) mandates a minimum of 30 minutes of emergency illumination, and standard competitor specifications cap out at 90 minutes, all Qllite emergency battery and combo units are engineered with a standard 120-minute backup runtime. This provides an extra 30-minute safety buffer beyond standard commercial specifications, ensuring maximum reliability during extended power failures and building evacuations.

No. Qllite exit signs feature Universal All-In-One SKUs. A single box includes the canopy, backplate, and multiple pictograms to cover single-face, double-face, wall-mount, end-mount, and ceiling-mount configurations. This eliminates the need for contractors to manage multiple part numbers on a job site.

Yes. We provide complete IES files for our commercial emergency lights and exit signs to assist engineers and lighting designers with photometric planning. You can download the IES files directly from the individual product pages or contact our Montreal support team to request a complete design package.

Yes. The dual-head emergency battery units and combo units feature fully adjustable, glare-free LED lamp heads, allowing installers to direct the emergency illumination exactly where it is needed for safe egress along corridors and stairwells.

All Qllite products are stocked and shipped directly from our dedicated 3PL warehouse facility located in Montreal, Quebec. We do not drop-ship from overseas, ensuring immediate availability for Canadian projects.

Because our inventory is warehoused in Montreal, orders placed before 2:00 PM EST typically ship the same or next business day. Deliveries to the Greater Montreal Area often arrive the next day, while shipments to the Greater Toronto Area (GTA), Ottawa, and the Maritimes generally arrive within 1 to 2 business days. Walk-in pickup is also available at our Montreal facility by appointment.

Yes. Qllite operates on a direct-from-manufacturer model. We provide commercial electrical contractors, general contractors, and facility managers with direct wholesale pricing, bypassing standard distributor markups.

You can apply for wholesale pricing and submit your BOM directly through our website. Simply provide the models, quantities, and site location. Our sales team will reply with project pricing, stock verification, and lead times within one business day.