Privacy Policy

1. Introduction

Welcome to Mega Safety Canada Inc. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage with our B2B wholesale services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in our products, requesting a quote, setting up a wholesale account, or contacting us. This information may include:

  • Contact Data: Your name, company name, business email address, phone number, and shipping/billing address.
  • Communication Data: Records of your calls, emails, and text messages (SMS) with our sales team.
  • Automatically Collected Data: When you visit our website, we automatically collect basic information such as your IP address, browser type, operating system, and browsing behavior using cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to operate our business and provide you with high-quality B2B service, specifically to:

  • Process wholesale orders, provide pricing quotes, and manage your account.
  • Communicate with you regarding order statuses, delivery schedules, and customer support.
  • Improve our website functionality and user experience.
  • Send you relevant business updates (you may opt out at any time).

4. SMS and Mobile Data (Text Messaging)

We value your privacy regarding mobile communications. No mobile information, phone numbers, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will strictly remain internal and will not be sold or shared with any third parties.

5. How We Share Your Information

We do not sell your personal information. We only share your data in the following limited situations:

  • Service Providers: We may share basic info with trusted third-party vendors who assist us in operating our business (e.g., shipping carriers, payment processors). These vendors are legally bound to keep your data secure.
  • Legal Obligations: We may disclose your information if required to do so by law, court order, or government regulation.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights and Opting Out

You have the right to request access to, correction of, or deletion of your personal data.

  • Email Opt-Out: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of the email.
  • SMS Opt-Out: If you have opted in to receive SMS text messages from us, you may opt out at any time by replying "STOP" to any message. Reply "HELP" for assistance.

8. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or destruction.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mega Safety Canada Inc.
1230 Avenue Rd, Toronto ON M5N 2G6
Email: enquiry@qllite.com
Phone: (647) 932-9628